Terms of service
Terms & Conditions
Welcome to Padmita. These Terms & Conditions govern your use of our website and the purchase of products from Padmita. By accessing our website or placing an order, you agree to be bound by these terms.
1. About Padmita
Padmita is an online store offering handloom sarees and related products. We are committed to providing authentic, carefully selected products and a transparent shopping experience.
For any questions regarding these Terms & Conditions, please contact us at padmitasarees@gmail.com.
2. Product Information
We make every effort to ensure that product descriptions, photographs, colours, measurements, and other information displayed on our website are accurate.
As many of our sarees are handloom and handcrafted products, minor variations in colour, texture, weave, motifs, and finish may naturally occur. These variations are inherent characteristics of handmade textiles and are not necessarily considered defects.
Product availability may change without prior notice. Padmita reserves the right to discontinue, modify, or update any product or product information at any time.
3. Pricing
All product prices are displayed in Indian Rupees (INR), unless otherwise stated.
Prices may change from time to time. Any applicable discounts, promotional offers, or taxes will be displayed during the ordering process, where applicable.
Padmita reserves the right to correct pricing or product information errors and cancel an order if necessary.
4. Orders and Acceptance
Placing an order on our website constitutes an offer to purchase the selected products. An order is considered accepted only after payment confirmation and order confirmation by Padmita.
We reserve the right to refuse or cancel an order in exceptional circumstances, including product unavailability, pricing errors, suspected fraudulent activity, or inaccurate customer information.
If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy.
5. Payments
Payments may be made using the payment methods available at checkout.
Payment transactions are processed through authorised third-party payment service providers. Padmita does not store complete debit card, credit card, net banking, or other sensitive payment credentials on its own servers.
By completing a payment, you confirm that you are authorised to use the selected payment method.
6. Shipping and Delivery
Shipping and delivery timelines, charges, and other applicable conditions are described in our Shipping & Delivery Policy.
Customers are responsible for providing accurate and complete delivery details at the time of placing an order.
7. Cancellation, Returns, Exchanges, and Refunds
Our policies regarding order cancellation, returns, exchanges, and refunds are set out in our Return & Refund Policy.
Please review the applicable policy before placing an order.
8. Promotional Offers and Discounts
Promotional offers, discount codes, and special sale conditions may be subject to specific terms and validity periods.
Unless otherwise stated, promotional offers cannot be combined with other offers or exchanged for cash.
Padmita reserves the right to modify or withdraw promotional offers at any time.
9. Intellectual Property
All content on this website, including the Padmita name, logo, photographs, product descriptions, text, graphics, designs, and other materials, is owned by or licensed to Padmita unless otherwise stated.
No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Padmita.
10. Website Use
You agree to use this website only for lawful purposes and in a manner that does not violate any applicable law or the rights of others.
You must not attempt to interfere with the operation or security of the website, introduce malicious code, or use the website for fraudulent or unauthorised activities.
11. Third-Party Services and Links
Our website may use third-party services, including payment gateways, shipping providers, analytics services, and other service providers.
We may also provide links to third-party websites. Padmita is not responsible for the content, policies, availability, or practices of third-party websites or services.
12. Limitation of Liability
To the extent permitted by applicable law, Padmita shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase of products.
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
13. Changes to These Terms
Padmita reserves the right to update or modify these Terms & Conditions from time to time. Changes will become effective when published on this website.
We encourage customers to review this page periodically for updates.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Maharashtra, India.
15. Contact Information
For questions, concerns, or clarification regarding these Terms & Conditions, please contact us:
Padmita
Email: padmitasarees@gmail.com
Business Address: [Enter your registered business address]
Last updated: September 2026